Key Differences
Trupanion offers Direct Vet Pay.
Lemonade has shorter accident and illness waiting periods than Trupanion.
Trupanion has a fixed reimbursement rate and annual limit, and Lemonade has configuration options for both.
Pet Insurance Claims Comparison
The claims process can vary across pet insurance companies. Here’s a look at how claims work for Lemonade and Trupanion.
Lemonade Claims Details
Lemonade Pet Insurance has a unique claims experience. Using their app, you will select the reason for your claim, upload invoices and receipts then record a confidential video explaining the treatment and other claim details. You have 180 days from the date of treatment (if you live in Texas, you have 90 days) to file.
Direct deposit option for receiving reimbursements
Convenient and tech-savvy claim submission on mobile app
Responsive claims customer service
Trupanion Claims Details
Trupanion offers Vet Direct Pay which means they can pay vet bills at checkout wherever it is accepted instead of you having to file a claim. In the case that you do have to file a traditional claim, you can submit them via fax, mail, or email with invoice(s) within 90 days of treatment.
Direct deposit option for receiving reimbursements
Convenient claim submission online
Offers direct vet pay at checkout
Our Lemonade vs. Trupanion Review
Lemonade and Trupanion offer coverage for accidents, illnesses, and various health issues like cancer and breed-specific conditions. Lemonade offers an optional wellness coverage add-on but Trupanion does not. As for coverage, Trupanion doesn’t have annual payout caps and offers Direct Vet Pay. You can configure the deductible of Trupanion’s plan, but the maximum annual limit and reimbursement rate are fixed. Lemonade offers options for deductibles, reimbursement rates, and annual limits. Overall, both providers offer competitive rates. The best way to understand which company has the best plan for your pet is by comparing quotes from both companies.