About
Since 1982, Nationwide has been providing pet insurance to customers across the nation. Customers appreciate their user-friendly website and the option to cover exotic pets.
Coverage Offered by Nationwide
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Price: |
Get a Free Quote |
Overall Rating: |
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Total Reviews: |
76,077 |
Deductible: |
$250, $500, or $1,000 |
Reimbursement: |
50%, 60%, or 70% |
Annual Limit: |
Unlimited |
Accident Waiting Period: |
14 days |
Illness Waiting Period: |
14 days |
Wellness Waiting Period: |
1 day |
Orthopedic Waiting Period: |
12 months |
Accidents: |
Included |
Illnesses: |
Included |
Wellness: |
Optional |
Dental Coverage: |
Limited Coverage |
Exam Fee Coverage: |
Optional |
Direct Vet Pay: |
No |
Claims Expiration: |
Within 365 days of the date of treatment* |
Claims Submission App: |
No |
Nationwide Accident and Illness Coverage
Nationwide offers accident and illness coverage you can configure your deductible and reimbursement rate to fit your budget and needs.
Deductible Options
$250, $500, or $1,000
Reimbursement Options
50%, 60%, or 70%
Annual Limit Options
Unlimited
What's Covered
Accidents
Alternative Treatment
Cancer Coverage
Chronic Conditions
Congenital Conditions
Diagnostic Treatment
Emergency Care
Hereditary Conditions
Hospitalization
Illnesses
Prescription Medications
Specialty Care
Surgery
X-rays, Blood Tests, Ultrasounds
Optional Wellness Coverage Add-On
Nationwide offers two levels of optional wellness coverage. The first level provides $450 in annual benefits and the second level provides $800. Here’s what is covered in each.
Level 1 - $450 Total Annual Benefit
Physical Exam (2 exams per term)
Vaccination or Titer
Heartworm or FeLV/FIV test
Fecal test
Deworming
Microchip
Health certificate
Flea control OR Heartworm prevention
Level 2 - $800 Total Annual Benefit
Everything listed in Level 1 is covered plus:
One additional test
Health screen (blood test), Radiograph (x-rays), or Electrocardiogram (EKG)
Spay/neuter/dental**
**Coverage for spay/neuter or dental starts 90 days after the original policy term effective date.
Policy Exclusions
Nationwide Pet Insurance will not pay for costs associated with or resulting from the following:
Veterinary Services and Expenses
Veterinary services or expenses related to a pre-existing condition.
Veterinary services or expenses related to treatment performed before the policy effective date.
Diagnosis or treatment of complications or progression of excluded conditions. Intentionally caused conditions.
Behavioral training not medically necessary or pet obedience training.
Alternative care (acupuncture, chiropractic, holistic) unless prescribed by a veterinarian for a covered condition.
Excessive prescription expenses beyond the veterinarian's recommendation. Non-prescription food or treats, including certain types prescribed by a veterinarian.
Pet Care Items and Services
Boarding, housing, transportation, grooming, and various items (bedding, crates, bowls, toys, etc.).
Non-prescribed pet services and supplies.
Fees or expenses not directly related to veterinary services.
Financial and Membership Exclusions
Medical, wellness, or preventive care plans, clubs, subscriptions, or cash back programs.
Charges unrelated to veterinary services, waste disposal, records, licenses, taxes, or financial institution fees.
Specific Health Conditions
Veterinary expenses related to oral health conditions existing before the policy's effective date.
Veterinary expenses related to cruciate ligament or menisci damage during the first term of the policy.
Experimental or illegal diagnosis or treatment.
Conditions caused by war, rebellion, insurrection, nuclear radiation, or radioactive contamination.
Coverage-Specific Exclusions
Cosmetic procedures not covered by selected coverage types.
Breeding-related veterinary expenses.
Surgeries or procedures not associated with an eligible condition.
Veterinary expenses when the policyholder or family member is the treating veterinarian.
Veterinary expenses from a business with policyholder ownership or employment interest.
Anal gland expression services exceeding $80 per policy term, unless associated with an active pathological condition.
Age-Related Exclusions
If you’re enrolling a dog or cat that’s older than 8 years old in a medical plan for the first time, certain things may be excluded from coverage as pre-existing.
Requirements of Policy Holders
The minimum enrollment age is 8 weeks, the maximum enrollment age is 20 years.
Claims
With Nationwide Pet Insurance, you can file a claim through an online portal, fax, mail, or email with invoice(s).
Direct deposit option for receiving reimbursements
Trackable claim status using the online portal
Customer Support
Hours
Monday - Friday: 5 am - 7 pm PT Saturday: 7 am - 3:30 pm PT
Contact Information
Phone: 844-244-3649 Email: Submit a form
Veterinary Professionals
Monday - Friday: 6 am - 5 pm PT Phone: 866-VET-4874
How to Cancel Nationwide Pet Insurance
To cancel a Nationwide Pet Insurance policy, you can contact their customer service team via phone or form submission.
Does Nationwide Pet Insurance Have a Money-Back Guarantee?
If you haven’t submitted a claim, you will receive a full refund when you cancel during the first 30 days of your policy.
Customer Reviews
Ratings |
Overall Customer Rating 76,077 Reviews |
4.6 out of 5 stars |
Reviews Summary |
Here’s what pet parents are saying about Nationwide Pet Insurance across multiple review platforms, including ours. They value the peace of mind that comes with the provider's comprehensive coverage, from routine health visits to unexpected emergencies. With fast claim processing, a variety of reimbursement rates, and coverage for exotic pets, Nationwide earns praise for its flexibility, reliability, and ease of use. Take a look at some of our favorite reviews! |
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Sources |
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Insured by: Nationwide Pet Insurance
Here's what
Marcy thinks
"So happy that Dory's maintenance meds, yearly physicals, and occasional mishaps are all covered."
See full review

Insured by: Nationwide Pet Insurance
Here's what
Judy thinks
"They were there for my dog's surgery. Great customer service and I get reimbursed in 5 to 7 days."
See full review

Insured by: Nationwide Pet Insurance
Here's what
Anne thinks
"A lifesaver. They have paid 90% of every claim submitted for my dog's lymphoma in a timely manner."
See full review

Insured by: Nationwide Pet Insurance
Here's what
Crystal thinks
"Peace of mind is priceless. My baby is covered for her routine health needs and unexpected visits."
Compare
Compare Nationwide Against Other Pet Insurance Companies
Wondering how Nationwide stacks up against other pet insurance providers? We compiled a list of comparison charts to highlight the differences between cost and coverage. For a better idea of what pet insurance coverage works best for you, start a quote.
Interested in learning more about the specifics of cat or dog insurance? Read our guides on pet insurance for more information:
Our Nationwide Pet Insurance Review
Overall, Nationwide Pet Insurance offers comprehensive coverage for dogs, cats, birds, and exotic pets, with customizable plans to suit various needs and budgets. Their policies cover accidents, illnesses, and optional wellness coverage. The accident and illness waiting periods are 14 days which is average. Additionally, they offer a Veterinary Professionals line, ensuring pet owners can access professional advice conveniently.