About
Founded in 2020, Pumpkin Pet Insurance is one of the newer providers in the industry. Customers appreciate the ease of submitting claims and the quick turnaround time for processing their claims.
Coverage Offered by Pumpkin
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Price: |
Get a Free Quote |
Overall Rating: |
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Total Reviews: |
1,569 |
Deductible: |
$100, $250, $500, and $1,000 |
Reimbursement: |
80% or 90% |
Annual Limit: |
$5,000 to Unlimited |
Accident Waiting Period: |
14 days |
Illness Waiting Period: |
14 days |
Wellness Waiting Period: |
0 |
Orthopedic Waiting Period: |
14 days |
Accidents: |
Included |
Illnesses: |
Included |
Wellness: |
Optional |
Dental Coverage: |
Limited Coverage |
Exam Fee Coverage: |
Yes |
Direct Vet Pay: |
No |
Claims Expiration: |
Within 270 days of treatment |
Claims Submission App: |
No |
Pumpkin Accident and Illness Coverage
Pumpkin offers accident and illness coverage you can configure your annual coverage limit, deductible, and reimbursement rate to fit your budget and needs.
Deductible Options
$100, $250, $500, or $1,000
Reimbursement Options
80% or 90%
Annual Limit Options
$5,000, $10,000, $20,000, or Unlimited Annual Limit
What's Covered
Accidents
Alternative Therapy
Behavioral Issues
Cancer Coverage
Congenital Conditions
Diagnostics
Emergency Care
Hospitalization
Hereditary Conditions
Illnesses
Prescription Pet Food
Prescription Medications
Supplements
Surgery
Tooth extractions
Microchip Implantation
Orthopedic Illnesses
Veterinary Treatment
While this is a general overview, each claim is unique and subject to terms and conditions. For full details please visit pumpkin.care/insurancepolicy.
Optional Wellness Add-On
Pumpkin offers two optional wellness coverage add-ons to their accident and illness plan. You can enroll your cat or dog in an Essential or Premium Plan to be reimbursed up to your yearly limit on select preventative and routine care.
Essential Plan for Dogs
Wellness Exams
Vaccination
Fecal Test
Routine Bloodwork
Unlimited PawSupport 24/7 Pet Health Helpline
Access to Discounts on Top Pet Brands
Premium Plan for Dogs
Everything in the Essential Plan is covered, plus:
Tick, Flea, and Heartworm Prevention
Spay/Neuter Procedure OR Routine Dental Cleaning
Essential Plan for Cats
Wellness Exams
Vaccinations
Fecal Test
Unlimited PawSupport 24/7 Pet Health Helpline
Access to Discounts on Top Pet Brands
Premium Plan for Cats
Everything in the Essential Plan is covered, plus:
Routine Bloodwork
Tick, Flea, and Heartworm Prevention
Spay/Neuter Procedure OR Routine Dental Cleaning
Policy Exclusions
Pumpkin Pet Insurance will not pay for costs associated with or resulting from the following:
Anal sac (gland) expression treatment
Includes resection when no infection is present
Boarding
Breeding, pregnancy, whelping, or nursing.
Conditions that occur during a waiting period and pre-existing conditions.
Dental cleanings
Unless used to treat a covered illness or covered by an applicable endorsement.
Elective cosmetic prostheses or procedures
Aesthetic, cosmetic, endodontic, or orthodontic dental services such as caps, crowns, amputation, fillings, implants, and root canals or planing
Claw removal, ear cropping, and tail docking
Organ or heart valve transplants
Experimental or investigational treatment or medication
Funeral services, memorial items, urns, caskets, or burial plots/fees
Grooming or grooming supplies
Including but not limited to non-prescription baths, ear cleanings, non-prescription shampoos, and nail trims
Herbal and herbal-like products
Includes cannabis (CBD) and food products
Mistreatment
Veterinary expenses related to coursing, organized fighting, law enforcement or guarding, personal protection, or racing
Illness or injury resulting from intentional, malicious, or grossly negligent activities
Failure to perform actions commonly accepted as responsible pet care by you, a member of your household, or a caregiver for your pet
Unforeseeable and catastrophic events
Treatment arising from avian influenza; intentional slaughter by, or under, the order of any government or public or local authority
Epidemics or pandemics as declared by the U.S. Department of Agriculture
Nuclear reaction, radiation, radioactive contamination, or the discharge of a nuclear device
War, invasion, acts of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped, strikes, riots, or civil commotion and terrorism
Other exclusions
House call fees, time, and travel expenses to and from the veterinarian's premises or hospital
Non-medical supplies such as but not limited to toys, leashes, ramps, bedding, or other devices intended to prevent injury or illness, but that do not treat a condition
Non-veterinary services (including but not limited to administrative fees, medical records expenses, medical waste, discount package or membership fees, postage, and tax)
Prescription pet food, when used beyond the resolution of symptoms for prevention or general health maintenance (including weight loss) even if prescribed, dispensed, or recommended by a veterinarian
Supplements and vitamins used for prevention or general health maintenance (including weight loss) even if prescribed or dispensed by a veterinarian
Training or training devices
Requirements of Policy Holders
The minimum enrollment age is 8 weeks.
Claims
You can use Pumpkin’s website to submit your claims directly. Alternatively, you can fax, mail, or email your claim form with invoice(s) within 270 days of treatment.
Offers direct deposit as a reimbursement option
Claims processing times will vary depending on your specific case
Customer Support
Hours
Monday - Friday: 8 am - 8 pm ET
Contact Information
Phone: 1‑866‑273‑6369
Email: [email protected]
Other: Online Chat
How to Cancel Pumpkin Pet Insurance
To cancel a Pumpkin Pet Insurance policy, you can contact their customer service team via email, phone, fax, or mail.
Does Pumpkin Pet Insurance Have a Money-Back Guarantee?
If you haven’t submitted a claim, you can receive a full refund when you cancel during the first 30 days of your policy. This does not apply in New York, and the time varies in Louisiana, Maine, and Washington.
Customer Reviews
Ratings |
Overall Customer Rating 1,569 Reviews |
4.7 out of 5 stars |
Reviews Summary |
Here’s what pet parents are saying about Pumpkin Pet Insurance across multiple review platforms, including ours. They appreciate the provider's satisfactory coverage for unexpected emergencies, from food bloat to surgeries for foreign object ingestion. Pumpkin also earns praise for supporting care for serious diagnoses like melanoma and providing nearly full coverage for multiple vet trips. Take a look at some of our favorite reviews! |
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Sources |
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Insured by: Pumpkin Pet Insurance
Here's what
CJ thinks
"Saved my dog twice within one month! The reimbursement made it clear the insurance was worth it."
See full review

Insured by: Pumpkin Pet Insurance
Here's what
Maggie thinks
"My cats Bonnie and Bindi have made many unexpected vet trips, and they were covered almost entirely."
See full review

Insured by: Pumpkin Pet Insurance
Here's what
Cathy thinks
"It's such a relief to have pet insurance! Pumpkin responds quickly and without any issues to claims."
See full review

Insured by: Pumpkin Pet Insurance
Here's what
Mark thinks
"While traveling, our pup Rosie got food bloat. Our coverage made it possible to get emergency care."
See full reviewCompare
Compare Pumpkin Against Other Pet Insurance Companies
Wondering how Pumpkin Pet Insurance stacks up against other pet insurance providers? We compiled a list of comparison charts to highlight the differences between cost and coverage. For a better idea of what pet insurance coverage works best for you, start a quote.
Interested in learning more about the specifics of cat or dog insurance? Read our guides on pet insurance for more information:
Our Pumpkin Pet Insurance Review
Overall, Pumpkin Pet Insurance provides customizable comprehensive coverage for cats and dogs. Their plans cover accidents, illnesses, and optional wellness coverage. The accident and illness waiting periods are 14 days. In Pumpkin's case, the waiting period includes orthopedic conditions and 14 days is a shorter-than-average waiting period for these conditions. Pumpkin stands out for its easy-to-understand policies and straightforward claims process, pet owners can also file claims and manage policies online.