Key Differences
Healthy Paws has a fixed annual limit, and Pumpkin’s is configurable.
Pumpkin has a shorter accident waiting period than Healthy Paws.
Healthy Paws offers Direct Vet Pay with prior approval.
Pet Insurance Claims Comparison
The claims process can vary across pet insurance companies. Here’s a look at how claims work for Healthy Paws and Pumpkin.
Healthy Paws Claims Details
With Healthy Paws, you can use any licensed veterinarian in the U.S. or Canada and submit your claims directly to their mobile app. Alternatively, you can fax, mail, email, or submit your claim form on the website with the invoice(s) at any time of the coverage period of your policy. Please note that medical records may be required to complete your pet’s first claim.
Direct deposit option for receiving reimbursements
Most claims are processed within 2 days
Offers direct vet pay on a claim-by-claim basis with prior approval
Pumpkin Claims Details
You can use Pumpkin’s website to submit your claims directly. Alternatively, you can fax, mail, or email your claim form with invoice(s) within 270 days of treatment. Pumpkin also offers an urgent pay service, PumpkinNow™, to speed up high-cost urgent care on eligible claims.
Offers an urgent pay service that expedites claims and estimates for urgent care of $1,000 or more. This could give you up to 90% cash back in as little as 15 minutes, before you leave the vet*.
Offers direct deposit as a reimbursement option.
Claims processing times will vary depending on your specific case. With PumpkinNow™, you can get paid before you pay for eligible urgent care.
Our Healthy Paws vs. Pumpkin Review
Healthy Paws and Pumpkin offer comprehensive coverage for accidents, illnesses, and various health issues. Pumpkin offers an optional wellness coverage add-on, but Healthy Paws does not. As for coverage, Pumpkin has a more flexible configuration, and Healthy Paws doesn’t have annual payout caps and offers Direct Vet Pay. Pumpkin offers multiple reimbursement, deductible, and annual limit options to customize your coverage and price. Healthy Paws has a fixed maximum limit but offers multiple reimbursement and deductible options to customize your coverage and price. Overall, both insurers offer competitive rates. The best way to understand which company has the best plan for your pet is by comparing quotes from both companies.